MBIB4250 Knowledge management and information behavior

This course focuses on individuals' needs for information and their information seeking behaviour.

Learning outcome


The student has

  • advanced knowledge of information needs as well as of use of information and knowledge in different contexts such as everyday life, working life, research and education, etc.
  • good overview and specialized knowledge of the role of various channels for satisfying the information needs and their prominence for seeking and sharing information and knowledge
  • advanced knowledge of the theoretical models for understanding seeking and sharing of information and knowledge
  • advanced understanding of the relationship between human information behaviour and methods of information and knowledge management


The student is able to

  • use empirical and theoretical models on information behaviour and information mediating institutions' role in information seeking processes to design research projects
  • reflect upon how information needs and information use is affected and changed by political, demographic, cultural and technological changes, the emergence of new forms of learning and experience, etc.
  • plan, develop and lead information and knowledge management in practice with reference to in-depth knowledge of information needs and information seeking behaviour

Organization/Study methods

The course is organized as a series of three three-day sessions.

The course is given either in Scandinavian languages with occasional English contributions, or exclusively in English.


Assessment consists of a written term paper and a four-hour written examination under supervision. The term paper may be written individually (approximately 15 pages), or in groups of 2-3 students (approximately 20 pages). Items from the reading list and course notes are permitted at the written exam.

Exams are assessed separately. Both exams must be passed for an approved grade for the course. The term paper counts for 75 percent and the four-hour examination for 25 percent of the course grade. The grades for both exams are specified in the course certificate.

Students who have failed the regular examination are entitled to sit a new examination for parts not approved. If a term paper is written by a group, all group members are requested a re-examination at fail.

Letter grading A-F. Both exams are assessed by an internal and an external examiner.


Pensum vår 2017

Adler, Paul S. (2002). Market, Hierarchy and Trust: The Knowledge Economy and the Future of Capitalism. Chun Wei Choo and Nick Bontis (eds). The Strategic Management of Intellectual Capital and Organizational Knowledge , Oxford University Press, S. 23-46 (24 s.)

Amin, A., & Roberts, J. (2008). Knowing in action: Beyond communities of practice. Research Policy , 37(2), 353–369. 

Andresen, H. Norwegian Health Care Professionals' Attitudes towards eHealth. Scandinavian Health Informatics and Terminology Conference, Proceedings . Högskolan i Kalmar, eHälsoinstitutet, 2008. (5 s.)

Andersen, J. (2008) The concept of genre in information studies. Annual Review of Information Science and Technology.  Vol. 42. Medford, NJ: Information Today. (27 s.)  

Brown, J. S., & Duguid, P. (2001). Knowledge and Organization: A Social–Practice Perspective. Organization Science , 12(2), 198–213. Retrieved from 

Byström, K. (2007). "Approaches to "task" in contemporary information studies" Information Research, 12(4) paper colis26. (ca. 15 s.) 

Byström, K. & Hansen, P. (2005). Conceptual Framework for Tasks in Information Studies. Journal of the American Society for Information Science and Technology , 56(10), 1050-1061. (11 s.) 

Bonner, A. & Lloyd A. (2011). What information counts in the moment of practice: Information practices of Renal Nurses. Journal of Advanced Nursing , 67(6):1213-21. (8 s.) 

Case, D. O. & Given, L. M. (2016). Looking for information: a survey of research on information seeking, needs, and behavior . 4.uppl. Amsterdam: Elsevier/Academic Press. Kap. 1-7, 10, 11.13 (238 s.)

Choo, C. W. (2013). Information culture and organizational effectiveness. International Journal of Information Management, 33(5), 775–779. 

Choo, C. W. (2007). The Knowing Organization . Oxford University Press. Pensum er: Chapter 1. Tilgjengelig som e-bok fra Høgskolens bibliotek.

Choo, C. W. (2007). Information seeking in organizations: epistemic contexts and contests. Information Research ,12(2)

Cyr, S., & Choo, C. W. (2010). The individual and social dynamics of knowledge sharing: an exploratory study . Journal of Documentation , 66(6), 824–846. 

Davies, E. & McKenzie, P. J. (2004). Preparing for the opening night: temporal boundary objects in textually-mediated professional practice. Information Research , 10(1) paper 211. (ca. 15 s.) 

Duguid, P. (2008). Prologue: Community of Practice Then and Now. In A. Amin & J. Roberts (Eds.), Community, economic creativity, and organization (pp. 1–9). Oxford; New York: Oxford University Press.

Duguid, P. (2005). "The Art of Knowing": Social and Tacit Dimensions of Knowledge and the Limits of the Community of Practice. The Information Society , 21(2), 109–118. 

Erden, Z., von Krogh, G., & Nonaka, I. (2008). The quality of group tacit knowledge. The Journal of Strategic Information Systems , 17(1), 4–18. 

Isah, E. E. & Byström, K.  (2016). Physicians' learning at work through everyday access to information. Journal of the American Society for Information Science and Technology, 67 (2), 318-332. (ca. 14 s.) 

Jones, W. (2007). Personal information management. In B. Cronin (Ed.), Annual Review of Information Science and Technology , Vol. 41. Medford, NJ: Information Today. (32 s.) 

Lykke, M., Price, S. & Delcambre, L. (2012). How doctors search: A student of query behavior and the impact on search results. Inf. Process Management , 48(6), 1151-1170. (19 s.) 

McDermott, R., & Douglas, A. (2010). Harnessing Your Staff’s Informal Networks. Harvard Business Review, 88(3), 82–89.'s%20Informal%20Networks%20-%20HBR%20-%20February%202

Miller, K. D. (2008). Simon and Polanyi on Rationality and Knowledge. Organization Studies, 29 (7), 933–955. 

Nonaka, I., Kodama, M., Hirose, A., & Kohlbacher, F. (2014). Dynamic fractal organizations for promoting knowledge–based transformation – A new paradigm for organizational theory. European Management Journal, 32 (1), 137–146. 

Nonaka, I., & von Krogh, G. (2009). Perspective –Tacit Knowledge and Knowledge Conversion: Controversy and Advancement in Organizational Knowledge Creation Theory. Organization Science , 20(3), 635–652. 

O’Creevy, F., Wenger-Trayner, M., Wenger-Trayner, E., Kubiak, B. & Hutchinson, S. (2014) Learning in Landscapes of Practice . London, Taylor and Francis. Pensum er Part 1 - Theory

Oliver, G. (2004). Investigating information culture: A comparative case study research design and methods. Archival Science , 4(3-4), 287-314. (21 s.) 

Pilerot, O. (2012). LIS research on information sharing activities – people, places, or information. Journal of Documentation , 68(4), 559–581. 

Rasmussen, P., & Nielsen, P. (2011). Knowledge management in the firm: concepts and issues. International Journal of Manpower , 32(5/6), 479–493. 

Taylor, R. S. (1991). Information use environments. Progress in Communication Sciences , 10 , 217-255. (38 s.)

Verburg, R. M., & Andriessen, E. J. H. (2011). A typology of knowledge sharing networks in practise. Knowledge and Process Management , 18(1), 34–44. 

Wallace, D. P. (2007). Knowledge Management: Historical and Cross-Disciplinary Themes .

Westport, Libraries Unlimited. Pensum er: Kapittel 1-7

Yakel, E., & Torres, D. A. (2003). AI: archival intelligence and user expertise. American Archivist, 66 (1), 51-78. (27 s.) 

Til eksamen vil studentene kunne bli prøvd i alt stoff som er gjennomgått i undervisningen. Dette gjelder også stoff som ikke er dekket spesielt i pensum.

Til eksamen vil studentene kunne bli prøvd i alt stoff som er gjennomgått i undervisningen. Dette gjelder også stoff som ikke er dekket spesielt i pensum.

(Pensumliste ajour: 01.12.2016)

Om emnet

Kunnskapsforvaltning og informasjonsadferd Masterstudium i bibliotek- og informasjonsvitenskap 15 ECTS Spring og autumn Scandinavian languages with occasional English contributions, or exclusively in English 2017-2018
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