HiOA and Cookies

By using you allow us to set cookies in your browser.

What is a cookie?

A cookie is a file of letters and numbers that is downloaded on to your computer when you visit a website. Most browsers - like for instance Google Chrome, Safari and Internet Explorer - are set to allow cookies by default, but you can choose to change these settings if you want to. However, this might cause some web pages to function abnormally.

The Revised Electronic Communications Act (ekomloven) - section 2-7b - requires that we inform you of our use of cookies. As long as we give you information about which cookies we use, what kind of information is being processed, the purpose of this processing and who is processing the data, the settings in your browser are sufficient as a consent to's use of cookies.

Why does HiOA use Cookies?

HiOA uses cookies to generate aggregate statistics showing the most visited web pages, to conduct surveys on and to offer customised ads (retargeting) on Google, Facebook and Twitter. This is a tool used to improve our web pages, and to consider the impact of marketing on other digital platforms. For every page shown, the following data is stored on our servers:

  • Which page you are looking at, which page you have come from and to which page you are going.
  • If you have visited our website before.
  • Time and date.
  • What kind of browser and operating system you are using.

Your IP address is completely anonymous, and cannot be linked to you personally. The address is only used for troubleshooting in case of system failures, and all traffic data is deleted after six days.

What kind of cookies does HiOA use?

HiOA uses different types of cookies from Google, Espace (Sitetester), Siteimprove and eZ Publish.

Google Analytics

Google Analytics cookies are being used to analyze visits to our web pages.

  • __utmz:  Gives us information on how the user landed on our website, for instance via a search engine (Google, Bing etc.). We use Google Analytics both internally on the website, and in banners and pictures. Because of this, the user might find two cookies going by the name of __utmz.
  • __utma:  Utma is a cookie that gives us information on how many times the user has visited our web pages. We use __utma for the purpose of finding out which users are visiting us for the very first time, and which users have been here several times.
  • __utmb and __utmc:  Show us how long the user stays at The cookies __utmb and __utmc are deleted once you leave our website.
  • __utmt:  We use this cookie to limit our gathering of data to keep's performance from being affected. The cookie is deleted after ten minutes.
  • __utmv:  We use this cookie to map user behaviour on, and the site's performance.

You can opt out of Google Analytics cookies by visiting this page on Google.


This is a cookie used in conjunction with a survey we carry out at The survey asks the users what they think of our website, and appears in the shape of a popup. The company E-space communication owns the technical aspects of this survey, and a cookie is used to prevent the survey from popping up more than once every three months. The cookie identifies users as unique, but still completely anonymous. This allows the provider to keep track of how many people that are actually visiting the website.

We use the following cookies from Sitetester:

  • Sitester_Nth1750:  This cookie is being used to show our survey to, for example, every third visitor. It is currently set to every visitor. The cookie is being saved during your session until you quit your browser.
  • Sitester_Referrer1750:  The cookie is being used to register the HiOA-page you visited before the page where the survey popped up. The cookies are saved until you quit your browser.
  • Sitester_ActiveUserId1750:  This is being used to decide whether you're actively using If you are, the survey will eventually pop up.  
  • Sitester_DelayId1750:  This is being used to ensure us that the survey pops up after two minutes, and not sooner. It is then deleted.
  • Sitester_ExposedDateTimeId:  This cookie's saved when the survey's popped up, to ensure us that it won't pop up again until after three months.


Siteimprove is a web tool we use to improve the quality of our site (e.g. dead links, language and universal design). In addition to this, the tool has got a module for analytics that is using the following cookie:

  • nmstat:  This cookie consists of randomly generated IDs that are being used to recognise your browser when you're visiting a It collects statistics about your use of, like when you last visited our site. The cookie contains no personal information, and is only being used for web analytics.

eZ Publish

HiOA's publishing system, eZ Publish, has a cookie that is being used for marketing purposes:

  • _mauuid:  This cookie allows to set up automated email campaigns that can adapt depending on the individual recipient's user pattern. It also gives us the possibility to initiate automatic campaigns targeting potential students who through a subscriptions to our newsletters give us their contact information.

Third Party Requests

Third party requests are requests made by a user to an external service provider, such as ads and widgets from social media. Even though these requests do not set any cookies in your browser, they might still transfer information to the third party provider. Google Analytics works through third party requests.

How to remove cookies

Read more about cookies and privacy at the websites of the Norwegian Post and Telecommunications Authority (NPT).

NPT is an autonomous administrative agency under the Norwegian Ministry of Transport and Communications, with monitoring and regulatory responsibilities for the postal and telecommunications markets in Norway.

Do you have any questions?

Contact our web team.

Published: Updated: