Semester start checklist

What you need to do in connection with the start of the semester. For more information, please contact the international coordinator at your faculty.

Access to ICT services at HiOA

As a new student you will receive an e-mail with student ID number, username and PIN code. If you have not received the e-mail with this information by the start of the semester, please contact the student reception at your faculty or the Student Service Centre.

Activate your user account and receive your password

As a new student at HiOA you will be assigned a student user account which will give you access to ICT services such as e-mail, the e-learning system Fronter, the HiOA network and the possibility to store documents on a server. You must activate the user account before you get access to the services.

• Go to the website Manage your IT account. Use your student ID number (6 digits) and PIN code (4 digits) to log in. You only have to do this once. The password will be assigned as soon as you have read and accepted HiOA’s ICT regulations. The next time you want to log in, you have to use your user ID and password. The username and password apply to all ICT services.
• Your username is the letter s + your student ID number (6 digits). You will receive your username on e-mail. You will also find your student ID number in StudentWeb.
• The password is assigned by HiOA. You will not be able to compose your own password.

Paying the semester fee

Full time degree students (including Quota and Erasmus Mundus students) must pay a mandatory fee each semester. Students on an exchange programme are exempt from paying the fee.To pay the semester fee you need to find the payment details in StudentWeb. Log in with your Norwegian personal ID number (11 digits) and PIN code (4 digits). You will find the payment details under “Payment” in the menu, see Basic User Guide for StudentWeb. You must use the details to fill out a giro form at your local bank or post office or you can use it to pay the fee in an Internet bank. The copy fee, the material fee (if applicable) and a voluntary contribution to SAIH are included in the total amount of the invoice in StudentWeb.

Deadlines for paying the semester fee:

• 10 September in the autumn semester
• 25 January in the spring semester

Semester registration

Three to five days after you have paid the semester fee, you must log on to StudentWeb and register yourself. Follow the link in StudentWeb and complete all the steps of the registration. See Basic User Guide for Semester registration. For most students a confirmation of an individual education plan  is part of the registration. Updating your contact information is also a part of the semester registration. Please make sure that your contact information is correct. You log in with your Norwegian personal ID number (11 digits) and PIN code (4 digits).

Approximately 7 days after you have registered yourself you will receive a semester card by post. The semester card validates your student card and provides you with the right to study at HiOA, gives you access to follow lectures, sit for examinations and lend books at the Learning Centre and Library.

Deadlines for registration:

• 15 September in the autumn semester
• 1 February in the spring semester

Get a student ID card 

A student ID card is an identification card with picture and signature issued by HiOA. Together with the semester card, it functions as an identification card that gives you access to student discounts etc. It is also a Library card and access card to the buildings at HiOA. At certain hours you will have to use your PIN code together with your access card to get access to the campus buildings. The student ID card is only valid together with the semester card. Therefore please make sure that you keep the two cards together at all times.

Note! Remember to bring proof of identity when you are getting your student ID card.

• Kjeller Campus: Access cards are issued by the security guard. Time and place for the issuing of cards are set in your schedule.
• Pilestredet Campus: Access cards are issued by the Card Centre in Pilestredet 46. Time and place for the issuing of cards are set in your schedule.