HiOA has a new name: OsloMet – Oslo Metropolitan University. Find out what this means for you.


FM2100 Buildings, Infrastructures and FM (Hard FM)

Most enterprises' operations still take place in buildings and properties, despite IT being developed to an extent that makes it possible and more common to be independent of a particular site and to carry out mobile work. There is also rapid development in area and energy efficient and 'smart' buildings, including building information models (BIM) and technical systems that contribute to more cost efficient and sustainable management, operation and maintenance (FDV) of buildings. This course provides basic understanding of buildings and their most important technical systems, and how buildings, area allocation, technical infrastructure and Facility Management can improve an organisation's focus and cost efficiency, along with its economic, social and environmental sustainability.

Recommended prior knowledge

FM2000 Facility Management (FM) and Service Management or equivalent.

Required prior knowledge


Learning Outcome


The student has knowledge of

  • different types of buildings, surface materials and buildings' most important technical systems
  • what defines an organisation's need for buildings, areas, workplaces and technical infrastructure
  • space planning software, universal design and ergonomics in the workplace
  • building information models (BIM) and how to cooperate with builders, architects and engineers to facilitate focused and cost efficient sustainable management, operations, maintenance development (FDVU), which is beneficial to the indoor environment, of buildings, areas and technical infrastructure
  • FDV software and systems for central control of operations in buildings
  • the terms for operational friendly solutions in buildings
  • relevant hard FM standards
  • condition analyses, condition codes, life-cycle analyses and calculation of life cycle costs (LCC)
  • sustainability, environmental certification and environmental management 
  • laws, regulations and standards that form the terms for use, management, operation, maintenance and development of buildings, areas and workplaces


The student is capable of

  • applying academic knowledge of the field to plan and carrying out cost efficient and sustainable land-use allocation and operation in buildings
  • applying academic knowledge to create functional and integrated areas
  • applying his/her academic knowledge of the field to organise and manage FM services for sustainable management, operation, maintenance and development (FDVU), and service (S) for the users in line with the organisation's goals and strategies (FDVUS)
  • applying his/her academic knowledge to assess the economic and environmental consequences of selected solutions in buildings

Generell competence

The student is capable of

  • disseminating important subject matter that supports different recommendations and choices in buildings and the use of buildings
  • seeing the subject in a bigger societal perspective
  • critically reflecting on his/her own practice in management, operation, maintenance and development
  • exchanging points of view and experience with other specialists/experts about buildings and the use of buildings, and has the ability to critically reflect and thereby contribute to developing good practice

Organization/Study Methods

A variety of teaching methods will be used, such as lectures, plenary discussions, practical exercises, group work and study trips. The students are expected to work on the practical exercises, take part in discussions and participate in study trips.

Course requirements

A draft of the group portfolio assignment will be presented and discussed in the plenary sessions. Attendance is compulsory at fellow students' presentations. The required coursework must be approved in order for the student to take the exam. If required coursework is not approved, a revised and improved version must be submitted by the deadline stipulated by the lecturer.


A portfolio exam with an individual written assignment of 8-10 pages/3,200-4,000 words is weighted 60%, and a written assignment by groups of 3-5 students, of 12-15 pages / 4800-6000 words is weighted 40%.

Both parts of the portfolio must be awarded a separate grade of A-E for the student to pass the exam. If the student receives an F in one part of the exam, this part of the exam must be retaken. There can be up to five students in the group.

See a separate list of allowed aids that will be published before the exam.

A grade scale with grades from A to E for pass and F for fail is used.

Each answer paper is assessed by an external and an internal examiner.


Barrett, P. & Finch, E. (2013). Facilities Management: The Dynamics of Excellence   (3rd ed.). Hoboken: Wiley. [Chapter 1-9]. Retrieved from https://ebookcentral-proquest-com.ezproxy.hioa.no/lib/hioa/detail.action?docID=1443901

Booty, F. (2009). Facilities Management Handbook   (4th ed.). Amsterdam: Elsevier. [Chapter 1, 3, 10, 11 and 13]

Hodges, C. & Sekula, M. (2013). Sustainable Facility Management: The Facility Manager's Guide to Optimizing Building Performance . Alexandria, Va.: Vision Spots Publishing. [Chapter 1-11]

Nordic Innovation. (2014). Sustainable refurbishment – Decision support tool and indicator requirements . Oslo: Nordic Innovation. Retrieved from http://www.nordicinnovation.org/Documents/Public%20consultation/N%20029%20Draft%20no%205_4%20140804.pdf

Various articles (approximately 50 pages).

Recommended reading

Barrett, P. & Baldry, D. (2003). Facilities Management: Towards Best Practice   (2nd ed.). Oxford: Blackwell Science. [Chapter 3 and 5]

Roper, K. O. & Payant, R. (2014). The Facility Management Handbook   (4th ed.). New York: AMACOM. [Section V, Section VIII, Chapter 29 and Appendix D]. Retrieved from https://ebookcentral-proquest-com.ezproxy.hioa.no/lib/hioa/detail.action?docID=1596412

Wiggins, J. M. (2014). Facilities Manager's Desk Reference . John Wiley & Sons. [Chapter 11, 17-19, 21-23, 25-26, 28-32 and 35]. Retrieved from https://ebookcentral-proquest-com.ezproxy.hioa.no/lib/hioa/detail.action?docID=1629337

The syllabus is under revision . It is recommended to wait until the beginning of the term before purchasing curriculum books.

(Literature list last updated: 22.11.2017. Biblioteket P35/bmn)

About the course

Buildings, Infrastructures and FM (Hard FM Bachelor’s Programme in Facility Management 7,5 ECTS 4 English 2017-2018
Published: Updated: